Service Design & Blueprinting

 

Service design is a human-centered design approach that places equal value on the customer experience and the business process, aiming to create quality customer experiences, and seamless service delivery.

Blueprinting is a great tool for tackling fuzzy areas where teams aren't on the same page around your service, as it creates the space to hold the right conversations that facilitate service improvement.

We'll help you map your product or service to find the key opportunities, gaps, flaws and more. We particularly love to work with startups as they refine their product offering.

 

Silicon Valley, CA, USA

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