Map Products & Services Workshop

We'll help you visualize everything that's important so you can see opportunities and challenges clearly.

Feeling overwhelmed by the complexities of your product or service?

This workshop equips your team with a powerful tool: mapping. It's a visual approach to breaking down complex systems and unlocking hidden opportunities for improvement.

This workshop equips you with the tools to:

Gain clarity and direction: Visualize every aspect of your product or service to identify key strengths, weaknesses, and untapped potential.
Learn about essential mapping techniques: We'll introduce you to powerful tools like Blueprinting, Customer Journey Maps, and Atomizations.
Develop customer empathy: Craft detailed personas to understand your audience's needs and desires.
Uncover hidden gems: Deep dive into your product/service and uncover valuable opportunities for growth.
Prioritize action: Translate insights from your map into a prioritized action plan for immediate implementation.

This workshop is ideal for:

Teams who collaboratively own a specific product or service.
Organizations seeking to refine their existing offerings.
Startups looking to gain a deeper understanding of their product landscape.

The benefits of the workshop are:

Enhanced communication & collaboration: Mapping provides a shared language for your team to discuss and prioritize product development.
Improved decision-making: Gain data-driven insights to make informed choices about your product's future.
Increased efficiency: Identify and eliminate unnecessary complexity, streamlining your product development process.
Elevated customer experience: Uncover opportunities to delight your customers by anticipating their needs.

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The workshop was great because it brought together leaders to use tools just like experience designers normally do. It was a great way of exploring the root issues without pre-planning solutions. Loved it.

Tom L. - UX Designer - Allied Electronics & Automation

I really liked everything we did in the workshop. In particular the blueprinting. Lots of fun exercises to keep people engaged. You did a great job especially with changing needs at the last minute. I thoroughly enjoyed the design sprint. It was very productive and well worth it. Thank you!

Ajay J. - Engineering - Sensu